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This is your field guide on how to use your review engine to successfully build your senior service online reputation and grow your business through “earned media”.

This short video walks you step by step through managing your own site.

Before we get started, let’s do a quick review of what your senior service review engine is designed to do:

  1. Help you develop a great online reputation by giving you a tool to proactively gather reviews from your clients and raving fans.
  2. Help you market and promote your good reputation by making it easy to share on your social media profiles, web site, and more  … creating buzz about your business and tapping into the power of “earned media”.
  3. Help you monitor your reputation by providing monitoring tools (Premium members)
  4. Help you generate more social referrals and leads, as well as increase your lead conversion by having a great online reputation.

Your review engine is a fantastic reputation marketing and feedback tool.   However, as with any tool, it is only good when it is used properly.  If you have the greatest hammer in the world, but don’t use it … you probably won’t drive many nails into the wall.

Likewise, if you don’t strive everyday to provide great customer service and instead provide lousy service to your customers, the greatest reputation and review tool in the world won’t help you … your unhappy customers will most likely post bad reviews about your business online and it will eventually catch up to you.

We are excited to work with you and look forward to being part of your success!

You can click on the menu items on the left to find step-by-step instructions on how to successfully use your review engine.  


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