KATHLEEN TREATS HER CLIENTS LIKE FAMILY! EVEN BETTER!
5 out of 5 - by Mary jo H. on May 20, 2018
My dear friend Carol was suffering from chronic pain and dementia and had no family or friends willing to help or provide companionship. It was a difficult situation. Kathleen carefully and expertly selected home heath aides for Carol and even personally tended to her occasional excentricities. There are no limits to Kathleen's dedication to her clients. She was there for my friend, and me, when needed--and sometimes when Carol "wanted." Living thousands of miles from New York City this was a blessing and helped take the worry out of my day. I knew my dear friend was being looked after and in the best possible hands. I remember when Kathleen climbed 12 flights of stairs (twice) to make sure Carol was safe during an electrical outage in her building. Kathleen and staff communicated with me often and alerted me when things were awry. When Carol recently needed emergency medical attention, Kathleen joined her aide at the hospital and stayed with Carol FOR HOURS until I could arrive. Kathleen helped me communicate with the medical team from a distance and was able to ensure that my dear friend's final wishes were respected. I don't call this an agency--I call Griswold Home Care BETTER THAN FAMILY.